Email notification using business event

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Posted on by Community Member

Hi experts

Good morning and good evening,

I am working on Email activity using business event.

Just wanted to check how I could send Email using business event on every purchase order post.

We have data into below structure:

Can you please suggest how I could fulfillment my requirement ?

Order#

Vendor Name

Address

Item 1

Qty

Price

Item 2

Qty

Price

Item 3

Qty

Price

Thanks.

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qianwang 7,168 on at

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Hi Priya_D365,

You can configure the email correctly and then create a alert.

Regards,

QianQW

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Community Member on at

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Hi QianQW,

Thansk for your answer.

But I want to send mail using business event.

Can you please suggest.

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Christoph Thaler 5,442 on at

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Hi Priya_D365,

the default business events in accounts payable do not support "Purchase order post" at the moment. Without any modification form Microsoft or your developer this is not possible. The way figured out by QianQW is available out of the box.

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nmaenpaa 101,160 Moderator on at

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You can create a Power Automate flow that listens to the business event, and sends email.

Here's how to hook into business event using Power Automate:

docs.microsoft.com/.../how-to-flow

How to send emails with Power Automate - just search the web and you will find a lot of information.

Of course your business event payload should contain email address of the recipient.

Is this sufficient info for you?

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nmaenpaa 101,160 Moderator on at

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Also, here's info about how to develop your own business events (since there is no out of the box business event for purchase order posting, as Christoph mentioned): docs.microsoft.com/.../business-events-dev-doc

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Community Member on at

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Thanks a lot Nikolaos, Thats works for me.

I am only worried about my data structure because with business event we can send only header information not body information.

Into the below format:

using business event we can get only Order#, vendorname, Address details but how we get (or build) data for item, Qty, price because body information is repeating.

Please suggest.

Order#

Vendor Name

Address

Item 1

Qty

Price

Item 2

Qty

Price

Item 3

Qty

Price

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Sergei Minozhenko 23,093 on at

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Hi Priya_365,

There is OOB event PurchaseOrderConfirmedBusinessEvent available in D365. So it's better to use it instead of alerts.

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nmaenpaa 101,160 Moderator on at

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Business events can't contain header-lines information.

Actually you should use business event only to send minimum required information from the system. Such as PO number. Then, you should fetch PO header and lines via normal data integration channels such as OData.

docs.microsoft.com/.../home-page

Business events must not be considered a mechanism for exporting data. By definition, business events are supposed to be lightweight and nimble. They aren't intended to carry large payloads to fulfill data export scenarios.

https://docs.microsoft.com/en-us/dynamics365/fin-ops-core/dev-itpro/business-events/business-events-dev-doc

If your intent is to transfer data to a recipient and, in effect, realize a data export scenario, you don't have a good use case for business events. In fact, the use of business events for data transfer scenarios is a misuse of the business events framework. Such scenarios must continue to use data export mechanisms that are already available in data management.

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