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Customer experience | Sales, Customer Insights,...
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Relevance search for field under security profile

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Posted on by 16

Hi,

i enabled Relevance Search for my sandbox instance. Under the default solution i added Account table and into the quick find view i configured emailaddress1 and telephone1 as find column and exposed them on the view.

For both the columns exists a Field security profile and my user is enabled for view them.

When i search a value (es: "test@test.it") that exists into the column of the table, relevance search didn't return any record.

Did any one experienced the same issue?

Regards,

Ripamonti Giorgio

I have the same question (0)
  • Amit Katariya007 Profile Picture
    10,409 Moderator on at

    Hi,

    Can you try to search same thing "test@test.it" on the Account level view first.

    Also you can you try to use wild search that means use the keyword in between the star. i.e.  *keyword*

    Thank you,

    Amit Katariya

  • Community Member Profile Picture
    on at

    Hi,

    My question here is:

    After you edit the quick find view, did you do a publish?

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