web

You’re offline. This is a read only version of the page.

Dynamics 365 CommunityForums Customer experience | Sales, Customer Insights,... What's the differe...

Customer experience | Sales, Customer Insights,...

Answered

What's the difference between a comment and a note?

(0) Share

Report

Report

Posted on by Laraodlo

What's the difference between a comment and a note?

I have the same question (0)

All responses Img

All responses (2)

Answers Img

Answers (1)

Verified answer

Kenneth Ariel Chave... on at

Like (0)

Report

RE: What's the difference between a comment and a note?

Hi,

Basically, comments have a Reply box. When people reply, you can see several comments connected together.

Notes are just for adding annotations or reminders.

If this was helpful, please check it as verified to help others finding useful information.

Welcome to this amazing community.

Was this reply helpful? Yes No
Laraodlo on at

Like (0)

Report

RE: What's the difference between a comment and a note?

Thank you for your reply!

How do you respond to a comment? (customer service case management)

Was this reply helpful? Yes No

Join the conversation

Helpful resources

News and Announcements

Join experts in person to explore low code and AI agents at the Power Platform Community Conference sponsored by Microsoft

Quick Links

Subscribe to this forum!

Stay up to date on forum activity by subscribing.

Leaderboard > Customer experience | Sales, Customer Insights, CRM

#1

Rishabh Kanaskar 258

#2

MVP-Daniyal Khaleel 165

#3

Tom_Gioielli 148 Super User 2025 Season 2

Last 30 days Overall leaderboard

Featured topics

Hide selecting Contact for potential customer when creating quote

Product updates

Dynamics 365 release plans