14,855
Dear
I am following the GENERATE PAYMENT to the letter
https://technet.microsoft.com/en-us/library/Gg232194.aspx
and I did all the related setup for Bank Check layout and for the method of payment
but I am missing the steps where I actually print the check after posting,
I went to the AP module and clicked on Payment History but the Print Payment Copy button is disabled/ greyed out.
what Setup am i missing ?
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Hi Simona,
The printers in the dropdown menu are either those installed on the PC (or server/remote desktop) running the AX client, or possibly those installed on the AOS and shared:
technet.microsoft.com/.../aa569633.aspx
I imagine that AX will remember which printer a user chooses so that on subsequent occasions they do not need to select one.
Hi Guy,
I also have trouble with the vendor check printing.
I recently set up two new companies and copied the check parameters from the existing companies. When generating payments, a message confirms that the checks are sent to the printer but they do not go to the check printer like the others.
The issue is that with the other companies the checks print out automatically to the correct check printer without it needing to be selected. I am not sure where this is set up.
The check printer is not in the dropdown menu when clicking the Document button and selecting Printer, regardless if I go to the new company or to an old one. How can I set the check printer to be the default machine for checks for these new companies as well?
Thanks,
Simona
---- Thanks anyway. Just figured out. That darn Dialogue box. -----Guy, I have an issue that is user specific I am hoping you can assist me with. The "payment box" that you mentioned is needed as the last step for us to print a check. The issue is, we have one user that has that option. The other users we have set up never get the payment box. Instead the printer dialogue box pops and the check prints on the plain paper printer. Any insight you might have would be awesome!
Hi,
Once you've got it all setup, create your payment journal line and do 'Functions' -> 'Generate payments'. Make your settings on the 'Generate payments' dialogue box, and make sure 'Show format dialogue' is ticked. Click OK.
Another dialogue box will appear. Mine is called 'Payment by check', but it might be different because I think it depends on the File Format being used. On this dialogue box, I use the 'Document' button to specify where the check should print, then I click OK.
This updates the Payment journal line to 'Sent' and prints the check.
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Mohamed Amine Mahmoudi
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