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Error_Message_0x80040220 Activity Id: 01ffd105-f6a9-47a0-9426-f9d2a0f6adf2

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Posted on by Roxana

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Hi folks.

Even though the users have privilege of assign a case, the user can not do it.

This error happens in Production, not in Sandbox. The roles are the same in both environments.

They receive this message: Error_Message_0x80040220 Activity Id. : 01ffd105-f6a9-47a0-9426-f9d2a0f6adf2

I don´t know what kind of privilege is missing.

Please your kind. help.

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Roxana 689 on at

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RE: Error_Message_0x80040220 Activity Id: 01ffd105-f6a9-47a0-9426-f9d2a0f6adf2

Hi.

This issue was solved by setting in every role the Privilege in the Principal Records:

Action Card.

Privilege: Read Scope: Organization.
LuHao 40,872 on at

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RE: Error_Message_0x80040220 Activity Id: 01ffd105-f6a9-47a0-9426-f9d2a0f6adf2

Hi Roxana,

Please refer to https://community.dynamics.com/365/f/dynamics-365-general-forum/304362/you-don-t-have-permissions-issue-salesorder-entity-error_message_0x80040220-d365

provide permissions to the Actual entity under Custom Entities

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