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Dynamics 365 Community / Forums / Microsoft Dynamics AX (Archived) / Approver to get notifi...
Microsoft Dynamics AX (Archived)

Approver to get notified once approved

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Posted on by binitshah 660

Hi All,

Is there a feature in AX where the approver also receives an email when the workflow is approved by him?

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  • binitshah Profile Picture
    binitshah 660 on at
    RE: Approver to get notified once approved

    Hi Ludwig,

    That is the customization that we had suggested. Thank you for your help.

  • Verified answer
    Ludwig Reinhard Profile Picture
    Ludwig Reinhard Microsoft Employee on at
    RE: Approver to get notified once approved

    Hi Binit Shah,

    In the travel and expense module we have the approved expense report list page. If you make a system modification and add the approver of the expense report, wouldn't that be sufficient for your auditors?

    Best regards,

    ludwig

  • binitshah Profile Picture
    binitshah 660 on at
    RE: Approver to get notified once approved

    Vilmos Kintera

    Was just checking if that can be done without customization.

  • binitshah Profile Picture
    binitshah 660 on at
    RE: Approver to get notified once approved

    Actually there is a requirement from the auditor to have the list of all expense reports approved by the manager and there might be cases where it has been approved by someone else in case of delegation.

  • Suggested answer
    Vilmos Kintera Profile Picture
    Vilmos Kintera 46,149 on at
    RE: Approver to get notified once approved

    You may hook in the workflow engine and generate additional e-mails with customization, the classes are available in the AOT for modification.

    The following articles might point you in the right direction:

    msdn.microsoft.com/.../cc602158.aspx

    community.dynamics.com/.../224122

  • Ludwig Reinhard Profile Picture
    Ludwig Reinhard Microsoft Employee on at
    RE: Approver to get notified once approved

    Hi Binit Shah,

    That's an interesting question. If the approver hits the approval button why do you need to inform him about that?

    Are you rather looking for an historical approval report or something alike?

    Best regards,

    Ludwig

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