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Update marketing form submission "Matched contact" via Flow not possible?

Posted on by 125

Hi,

I'm trying to update a "Marketing form submission"-record, where the "marketing form" was with the setting "Update contact/Leads" = "no updates": 

Marketing form submission:

pastedimage1644323168607v1.png

Marketing form:

pastedimage1644323257018v2.png

Now I've built a flow, that will update the field "Matched contact" on the "Marketing form submission" but it is not updateting (whatever reason):

pastedimage1644323317034v3.png

It shows that the value was set in the update-action, but in the output body it is not shown:

pastedimage1644323615459v1.png

And in the end the marketing form submission record has updated all other fields (like the "Contact matching result"-field) but not the "Matched contact" field:

pastedimage1644323511744v6.png

Does anybody know why this can happen?

Thanks for your help and kind regards, Carolin

  • Carolin Profile Picture
    Carolin 125 on at
    RE: Update marketing form submission "Matched contact" via Flow not possible?

    Hi Nya,

    thanks for the tipp, I already tried it and retried it now again, but unfortunately the same result:

    pastedimage1645046246000v1.png

    And on the form the "Matched contact" is not updated:

    pastedimage1645046272025v2.png

  • Suggested answer
    Nya Profile Picture
    Nya 29,054 on at
    RE: Update marketing form submission "Matched contact" via Flow not possible?

    Hi Carolin,

    Please try to adjust the expression in the third image into the following form.

    /contacts(guid)

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