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Hi Guys,
Good day.
I designed some workflows on Purchase requisition, Proejct budget in AX 2012. Those workflow are composed of elements such as Conditional decision and Approval.
After setting, those workflows previously worked properly. But, unfotunatly it did not work correctly. It just stopped during creating the workitem.
Actually it showed only the "Workflow Activated" and some elements such as Parallel decision was processed but the workitem for approver assignment i was not created with error messag just like 'Workflow stopped (error)".
Can somebody help me on this error? Thanks.
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Hi Eugene,
Did you happen to get a resolution for this? I have the same issue.
Thanks,
John
Hi John,
When you cannot find information within AX, you can look for messages in the Windows event viewer.
We had this issue before when the complete CIL compile was not executed. It appears that there were some compilation errors that had to be solved first.
The workflow can be stopped also when there is no approver found.
At that moment, I got in touch with MS support team to resolve this issue.
I got the resolutioin from them.
In my case, the resolution is someting like below.
It caused from the language setting value of the system administrator account.
At that moment, I setted it as Korean( en-za) and i got the error.
But it must be setted as the English code(en-us) for resolving this issue.
I didn't know the reason why it occurs.
It helpful for you to resolve your issue.
Thank you.
Eugene and Andre, thank you so much for the assistance. I checked the language and that was not the issue, but through the event logs I was able to find the reason was something is wrong with one of the user ID's. I have Microsoft looking at this for me. Thanks again!
Had you find the reason of the issue?
In the following cases some unexpected beheviour might occur:
-Not all users are valid and active in AX. (workflow owner, user, approver)
-Not all workflow translations for users with different language settings are supplied ( again: workflow owner, user, approver)
Checked languages - all is ok, but error still remains.
Hi Maxim,
Did you also try to run a full CIL compile?
Yes, Andre
i have also encountered this problem. Is there any resolution about this case?
Under review
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