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Deleted purchase credit note has no effect

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Hi,

I realised I posted a puchase credit adjustment with the wrong document date. To correct error, I pressed delete as there was no option to reverse. This seemed to work as the adjustment disappeared from the Posted Purchase CR/Adj Note/ report. However, when I wen into vendor ledger entries, the credit note is still there!! There appears to be no option available to reverse or otherwise adjust this incorrect entry, and I can't open the posted document as I deleted it. I also can't seem to reverse the G/L entries! What's the delete option there for if it does nothing, and why is there no reverse option?? This seems like a glitch, does anyone know how I correct the error without creating an invoice of the same amount just to reverse this entry!?? This would be both inefficient and messy.

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Gerardo Rentería Ga... 25,157 Most Valuable Professional on at

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Hi

You can avoid deleting documents by following these steps and configuring this option for purchases and sales.

Dynamics 365 Business Central: Can we delete Posted Documents (Posted invoices and credit memos)??? | Dynamics 365 Lab (yzhums.com)

BR

GR

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M0HAN SINGH 366 on at

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Hi,

you can solve this by using cancel option. Please check out below link.

How to Cancel Posted Purchase Credit Memo in Business Central? (dynamics.com)

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Valentin Castravet 31,340 Super User 2025 Season 2 on at

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Deleting a posted document simply deletes the document itself, it doesn't delete the posted entries. Is your invoice/credit memo for G/L Accounts or Items? If its for G/L Accounts you can create an entry in the general journal to reverse it. You can then apply this journal entry to the credit memo entry.

Valentin Castravet

Zander ERP Services

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Community member 9 on at

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Hi Valentin,

I don't know how to reply to your comment sorry. I thought of just posting a journal as well, but how do you apply a GJ to a CR note?? I can't figure it out! Will keep investigating. Such a headache for just a $0.04 correction lol.

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Valentin Castravet 31,340 Super User 2025 Season 2 on at

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You would apply it in the vendor subledger. The application is simply done for the subledger. For example, your general journal would debit your expense G/L account account and credit the vendor. To credit the vendor you would select the vendor no. in the journal. Ensure the document type is invoice

In the vendor subledger you would then first unapply the original deleted credit memo entry from the invoice its applied to. To do so select it and click unapply. -> unapply

Next you would apply the general journal to the original deleted credit memo entry. Select either of those entries and select Apply

In the Apply Vendor Entries Page select the other entry you're applying it to, select Set Applies-to ID and then Post Application

Valentin Castravet

Zander ERP Services

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YUN ZHU 95,331 Super User 2025 Season 2 on at

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Hi, I have briefly talked about similar content before, I hope the following information can give you some help.

Dynamics 365 Business Central: Can we delete Posted Documents (Posted invoices and credit memos)???

https://yzhums.com/34478/

Thanks.

ZHU

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