I have an issue with the email function in Nav2017. We want to be able to select posted sales invoices and have them email automatically (without looking at each email we are sending). We have the emailing working fine and have setup the Document Sending Profile to email = Yes (Use Default Settings). We have also set up the Document Layout from the Customer Navigation tab. The problem we have is the following:
1. When customer page contains a value in the address and contact fasttab email field, emails will be automatically generated on the send function. However, if sending multiple invoices to a single customer, the subject line correctly indicates multiple invoices, but only a single page PDF is attached.
2.When customer page does NOT contain a value in the address and contact fasttab email field, emails will be NOT automatically be generated on the send function, rather they will open an edit email page. If sending multiple invoices to a single customer, the subject line correctly indicates multiple invoices, and all invoices will be included in the PDF.
We prefer to keep the email in the Customer Page FastTab Address & Contact field because sometimes it's different from the Document Layout (where we set which reports are emailed to which email). I don't understand why it's an issue as the email functionality doesn't even use the email from the Customer Page. It uses the Document Layout settings.
