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Dynamics 365 Community / Forums / Microsoft Dynamics AX (Archived) / Enterprise Search on A...
Microsoft Dynamics AX (Archived)

Enterprise Search on AOS Cluster

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Posted on by Community Member

We have four AOS servers in a load balanced cluster. We have a dedicated AOS server load balancing client connections (AOS01) and a network load balancer balancing the WSDL connections. I cannot get AX 2012 Enterprise Search to install using the load balancer. When I use the client configuration settings that use the load balancer, I get the following error:

2016-06-02 09:58:25Z    Entering function InstallAXSearch
2016-06-02 09:58:25Z        
2016-06-02 09:58:25Z    Entering function InstallAXSearch

2016-06-02 09:58:25Z    Entering function GetSearchSetupMetadata
2016-06-02 09:58:25Z        
2016-06-02 09:58:25Z    Entering function GetSearchSetupMetadata
2016-06-02 09:58:26Z    ******************************************************************************************************

2016-06-02 09:58:26Z    Could not retrieve BDC Search metadata from Microsoft Dynamics AX AIF Services.

2016-06-02 09:58:26Z    ******************************************************************************************************
2016-06-02 09:58:26Z    ******************************************************************************************************

2016-06-02 09:58:26Z    An error occurred during setup of Enterprise Search.

2016-06-02 09:58:26Z    ******************************************************************************************************

If I bypass the load balancers and point directly to one of the other AOS servers (AOS02), it installs without error. Any idea what might be blocking the installation via the load balancers?

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I have the same question (0)
  • Sohaib Cheema Profile Picture
    Sohaib Cheema 49,438 User Group Leader on at

    Possibly your SharePoint BDC service is ruing on AOS server/box, and installer fails to find it on Load Balancer server

  • Community Member Profile Picture
    Community Member on at

    The SharePoint server is a separate server from the AOS servers. We do not have any SharePoint components installed on the AOS servers.

  • Sohaib Cheema Profile Picture
    Sohaib Cheema 49,438 User Group Leader on at

    what is version of your SharePoint? (2010 or 2013)

  • Verified answer
    Community Member Profile Picture
    Community Member on at

    We are using SharePoint 2013. I ended up talking to Microsoft Support. When configuring the Business Connector connection, do not use the load balancer AOS since it cannot accept client connections. Enterprise Search does not use the client connection on port 2712 so you can point it to any of the other AOS servers. Then use the wcflbservername and wcflbwsdlport registry entries to point the configuration to the network load balancer for the service ports (which are used by the search components).

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