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Customer experience | Sales, Customer Insights,...
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LinkedIn Sales Navigator Integration Requirements

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Dear Community,

As I learned, it seems LinkedIn Sales Navigator Integration requires D 365 system admin role + having a LinkedIn Sales Navigator license. Does it mean if I am not the system admin or have the LinkedIn license, I can't do the integration? 

If the integration is activated, does it also mean only the LinkedIn Sales Navigator license holders, at the same time has the access to D 365) can see LinkedIn data in D365? So the rest of the D365 users who don't have LinkedIn Sales Navigator licenses can't view LinkedIn data in D 365?

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    RE: LinkedIn Sales Navigator Integration Requirements

    Hi Dynamics try-to-be-advanced,

    Q:"As I learned, it seems LinkedIn Sales Navigator Integration requires D 365 system admin role + having a LinkedIn Sales Navigator license. Does it mean if I am not the system admin or have the LinkedIn license, I can't do the integration? "

    A:Yes, that's correct. Please refer to the doc:https://docs.microsoft.com/en-us/dynamics365/linkedin/install-sales-navigator#review-prerequisites.

    Q: "If the integration is activated, does it also mean only the LinkedIn Sales Navigator license holders, at the same time has the access to D 365) can see LinkedIn data in D365? So the rest of the D365 users who don't have LinkedIn Sales Navigator licenses can't view LinkedIn data in D 365?"

    A: I'm afraid yes. Only the license holders could sync data from  LinkedIn Sales Navigator. It would be better to consult about pre-sales.

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