Viewing events from MPOS in Event Viewer

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Posted on by Morten Lopen

Hello,

I would like to be able to view events (information, warning and error events) generated by the MPOS in Event Viewer. I am however not able to do this. In the MPOS TypeScript code you can create events like this:

Commerce.Tracer.Information("CartView.keepAliveViewActivated()");

The system.diagnostics part of my DLLHost.exe.config-file looks like this:

<system.diagnostics>
        <sources>
            <source name="RetailNetTracerEventLog" switchValue="Information">
                <listeners>
                    <add name="EventLogTraceListener" />
                </listeners>
            </source>
        </sources>
        <!-- this defines a listener -->
        <sharedListeners>
            <add name="EventLogTraceListener" type="System.Diagnostics.EventLogTraceListener" initializeData="Microsoft Dynamics AX Retail : Retail Client Broker" />
        </sharedListeners>
        <!-- this configures tracing -->
        <trace autoflush="true">
            <listeners>
                <remove name="Default" />
                <add name="EventLogTraceListener" />
            </listeners>
        </trace>
</system.diagnostics>

I have create a custom view in Event Viewer where I have included 'Microsoft Dynamics AX Retail : Retail Client Broker' as a Source.

I am however not seeing the events from the MPOS. For debugging purposes I would like to see the events. Do you have any suggestions?

Regards

Morten Løpen

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Rodolfo Recalde on at

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Hi Morten,

Try change the value > switchValue = "All", in RetailNetTracerEventLog

I Hope this Helps,

Regards,

Rodolfo Recalde.

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Morten Lopen 85 on at

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Hi Rodolfo,

Thanks for you reply. I tried this, but I am afraid there was no change. I am still not seeing the events.

Morten

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Morten Lopen 85 on at

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I opened a support case with Microsoft and I now know how this works. Events from the MPOS can be found in Event Viewer here:

Application and Services Logs -> Microsoft -> Windows -> AppHost -> AppTracing

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SergeyP 2,928 on at

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Can you locate in your Event Viewer: Applications and Services Logs->Microsoft->Dynamics->Commerce-ModernPos?

You would see there 3 logs: Admin, Debug, Operational where Operational would contain errors and Debug is by default disabled but can be Enabled if needed.

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alphaprolix 865 on at

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Morten,

Can you please highlight do we need to just change SwitchValue="All" and see events in specified location as it is not appearing. may be I am missing some step.

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Mohammed Aurang 320 on at

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Morten,

Can you please highlight if we just specify switchVa;ue="All" in config and check at the location mentioned as I did this and unable to see any log. Any suggestions or steps will be great.

Thanks,

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Morten Lopen 85 on at

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Hi,

You must set switchValue to "All". Then you must activate the event log using Event Viewer.

Navigate to Application and Services Logs -> Microsoft -> Windows -> AppHost.

Right click AppHost and Select View -> Show Analytic and Debug Logs

AppTracing should now appear. You might have to restart Event Viewer to see log entries. If you now use the MPOS you should see the events under AppTracing.

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Mohammed Aurang 320 on at

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Thanks for reply Morten.

I can see AppTracing Node now but its still empty. Should I have to recapture all tracing by running MPOS?

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SergeyP 2,928 on at

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>... I can see AppTracing Node now but its still empty. ...

What version of the product (MPOS/AX/RS) are you using?

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Mohammed Aurang 320 on at

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Thanks Morten & Sergey,

It worked after recapturing. I can see logs now.

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