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ReportWhat would cause a customer credit card payment to show as unprocessed? We've not seen this error before
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What would cause a customer credit card payment to show as unprocessed? We've not seen this error before
Hey Tina,
This would be a third party product which I believe is from Nodus. I won't be able to speak on this as I don't know the product.
Hopefully someone in the community might have some info on this. If not, you will need to reach out to the owner of that product for further assistance if you do not receive and feedback here.
Thank you!
Hey Tina,
When you say Unprocessed, what are you referring to?
Is it Credit Card Cash Receipt sitting in work?
Where are you seeing a status of Unprocessed?
Can you provide a screenshot of what you are seeing?
Once more detail is provided regarding what you are seeing and where, I should be able to provide more guidance.
Thank you!
Brandon Jarrett | Microsoft Support Engineer
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