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Hi All,
We are using Dynamics GP 2016 and I'm trying to enable Date Effective Tax Rates option and it is working fine for sales order module.
but this feature is not working for service call management under field service module and system is not calculating taxes at service call level as per tax rate define in tax schedule.
any advice
Hi Brandon,
Yes you are right ,unfortunately this not work for field service module and I think Microsoft should add this features for all modules which generated customer invoices otherwise there is a limitation always.
Only solution is to customize it or used regenerate taxes routines for apply taxes as per tax rates.
Thanks for your reply.
Hey Danish,
Date Effective Tax Rates do not work with Field Service. This is why it would not work. In the PDF link below, it goes over what modules this works in.
Date Effective Tax is applicable on saved transactions originating from the Receivables Management, Sales Order Processing, Payables Management and Purchase Order Processing modules in Microsoft Dynamics GP.
I hope this helps!
Thank you!
Brandon | Microsoft Support Engineer.
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