News and Announcements icon

Dynamics 365 CommunityForums Customer experience | Sales, Customer Insights,... Forms results in XLS f...

Customer experience | Sales, Customer Insights,...

Unanswered

Forms results in XLS format missing

(0) Share

Report

Report

Posted on by Community Member Microsoft Employee

Hi,

After my forms pro have been migrated to Customer Voice I can no longer export responses in XLS format. Only CSV is available which is very problematic as I have responses from multiple countries that are using different alphabets that are not supported to CSV. Additionally, while downloading the export additional empty columns are being added with no entries. Is anyone facing same issue? Is there any way to create exports exactly in same format as it was done in Forms Pro?

I would appreciate any help as this is very urgent.

Thanks!

All responses Img

All responses (1)

Answers Img

Answers (0)

Welly Lee on at

Like (0)

Report

RE: Forms results in XLS format missing

We switched to csv for better scalability and performance. The CSV should support unicode character. If there is any issue with the format, please raise a ticket to the Microsoft support or contact us at customervoice@microsoft.com with your survey URL and sample csv export for us to investigate.

Helpful resources

Quick Links

Leaderboard

#1

André Arnaud de Cal... 291,280 Super User 2024 Season 2

#2

Martin Dráb 230,214 Most Valuable Professional

#3

nmaenpaa 101,156

Leaderboard

Featured topics

Product updates

Dynamics 365 release plans