"Ghost" Invoice

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Posted on by Lyle Urbanowski

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We have an invoice that is not in any batch but continues to show up whenever the user prints a batch of invoices. We suspect some data was not removed from one or more tables, during posting, at some time in the past. Any ideas as to what tables to look at first?

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Frank Hamelly | MVP... 46,633 Moderator on at

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Payables or Sales Invoice?

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Lyle Urbanowski 110 on at

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Thanks for taking a look Frank.

It is in an Sales Invoicing batch. No matter how few or many invoices are entered, the "ghost" continues to show up when printing invoices but it is not in the batch edit lists anywhere. I suspect that it is something somewhere in one of the Work tables.

Lyle

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KirkLivermont 5,985 on at

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Hi Lyle,

Have you already ran checklinks? It should fix or remove the stranded records.

Regards,

Kirk Livermont

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Frank Hamelly | MVP... 46,633 Moderator on at

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I agree with Kirk. If that doesn't fix it, look at the contents of SOP10100 for a record without a Batch ID (BACHNUMB).

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Tristan Clores 2,812 on at

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Hi Kirk,

Are you referring to the Invoicing module (Transactions | Sales | Invoicing Batches)?

If yes, I recommend checking the article below:

support.microsoft.com/.../945748

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