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Dynamics 365 Community / Forums / Customer experience | Sales, Customer Insights,... / + icon of subgrid in n...
Customer experience | Sales, Customer Insights,...
Suggested answer

+ icon of subgrid in not showing earlier it was showing but now it is not showing

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Posted on by Unbeatable2 25

pastedimage1633432439749v1.png

while opening in the power app the + icon is there but it is not showing in the form

Any help would be great!!

  • necsa Profile Picture
    necsa 3,455 on at
    RE: + icon of subgrid in not showing earlier it was showing but now it is not showing

    Hi,

    first, check with Ribbonworkbench the + button property and disable the display rule publish, and check is it visible.

    If your issue with the Unified Interface then checks to enable and disable the rule. It must be empty. Publish it and check it.

  • Pradeep Rai Profile Picture
    Pradeep Rai 5,480 Super User 2024 Season 2 on at
    RE: + icon of subgrid in not showing earlier it was showing but now it is not showing

    Hi,

    Did you find the solution?

    Thanks,

    Pradeep

  • Unbeatable2 Profile Picture
    Unbeatable2 25 on at
    RE: + icon of subgrid in not showing earlier it was showing but now it is not showing

    Thanks for the reply,

    we have checked the ribbon but there is no issue with the ribbon

    pastedimage1633529172140v1.png

    The button is not showing in the field service form but it is showing in the sale form

    pastedimage1633529372699v2.png

  • Suggested answer
    Pradeep Rai Profile Picture
    Pradeep Rai 5,480 Super User 2024 Season 2 on at
    RE: + icon of subgrid in not showing earlier it was showing but now it is not showing

    Hi,

    Please try with below suggestion:

    1. Check the security role of user. It seems that you are on opportunity entity and wanted to add opportunity line item. So, may be user does not create privileges for same entity.

    2. open entity in ribbon workbench check if any customization done on same button.

    Thanks,
    Pradeep. 

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