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Dynamics 365 Community / Forums / Microsoft Dynamics AX (Archived) / Main Account Category:...
Microsoft Dynamics AX (Archived)

Main Account Category: Description not editable

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Posted on by Community Member

Hi, 

We just upgraded to AX 2012 CU7. When attempting to create new main account categories, the description field corresponding to the category was not allowing me to edit it. Prior to the upgrade, this was not the case. Has anyone else seen this issue? If so, how has it been overcome? Thanks!

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  • André Arnaud de Calavon Profile Picture
    André Arnaud de Cal... 307,166 Super User 2026 Season 2 on at

    Hi EdSuda,

    In two CU7 versions (with some hotfixes) I don't see this issue. Do you have the system administrator role assigned?

  • Community Member Profile Picture
    Community Member on at

    Yes, I am a Sys Admin in the system.

  • André Arnaud de Calavon Profile Picture
    André Arnaud de Cal... 307,166 Super User 2026 Season 2 on at

    Can you check if there are some personalizations on the form which could make this field not editable. Are there any customizations or other models on these objects?

    Have you also tried opening this form on another workstation or another user?

  • Community Member Profile Picture
    Community Member on at

    Hi Andre,

    Yes, those options have been attempted. I've cleared my cache (which removes any personalizations) and can confirm also that there were no personalized fields afterwards. The scenario was also confirmed by another Sys Admin on our system.

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