Dynamics 365 with ADFS-federation with external client - Dynamics won't load

(0) Share

Report

Posted on by MLarsen

508

Hello,

I have an environment with Dynamics 365 v.9.1 On-Premises which has been configured with ADFS (Claims-based and Internet-Facing Deployment). We have also federated the ADFS-server with external clients ADFS-server so that they can login with their own usernames. Everything works perfectly fine If we try to login from the ADFS or Web Application Proxy server on the network where Dynamics 365 is, but from the external client (testing from their ADFS-server right now) we are having issues where the Dynamics is not loading. We are getting through the login screen and both ADFS-servers seems to accept the authentication. I can see in the address bar that the authentication is passed from one ADFS-server to the other and then it tries to load the Dynamics URL. I can even see that the URL changes from https://dynamics.url.com/Default.aspx to https://dynamics.url.com/main.aspx?forceUCI=1&pagetype=apps and there it hangs (see screenshot below).

Any suggestions?

I have the same question (0)

All responses (4)

Answers (1)

MLarsen 508 on at

Like (0)

Report

Here is another error message I am getting. Again, this works perfectly from inside behind the Wep Application Proxy and ADFS-server. The problem exist from external client only.

Was this reply helpful? Yes No
Suggested answer

MLarsen 508 on at

Like (0)

Report

Problem is fixed by setting up a new WAP-server thanks to this forum post: Problem with Dynamics 9.0 IFD behind a WAP

Not sure what's happening here, but the important thing is that it is now working again.

Was this reply helpful? Yes No
MLarsen 508 on at

Like (0)

Report

.. and now after a reboot of the new WAP-server the problem is back..

Was this reply helpful? Yes No
Verified answer

MLarsen 508 on at

Like (0)

Report

An update: the problem seems to be HTTP\2 feature on server 2019. I disabled this and everything worked as it should.

You can read more about it here: Web Application Proxy 2019 - SharePoint 2016 and Office Online Server sites won't load | Microsoft Learn

Was this reply helpful? Yes No

Join the conversation

Community site session details

Dynamics 365 with ADFS-federation with external client - Dynamics won't load

Helpful resources

Quick Links

Responsible AI policies

Neeraj Kumar – Community Spotlight

Congratulations to the November Top 10 Community Leaders!

Leaderboard > Customer experience | Sales, Customer Insights, CRM

Featured topics

Product updates

Community site session details

Dynamics 365 with ADFS-federation with external client - Dynamics won't load

Helpful resources

Quick Links

Responsible AI policies

Neeraj Kumar – Community Spotlight

Congratulations to the November Top 10 Community Leaders!

Subscribe to this forum!

Select categories

Leaderboard > Customer experience | Sales, Customer Insights, CRM

Featured topics

Product updates