Tax Error when attempting to Correct Posted Sales Invoice

(0) Share

Report

Posted on by Community Member

We are a small business in the US. We have a posted sales invoice with the incorrect line price.

I changed my Role Center to Small Business and tried to Correct the Posted Sales Invoice. - https://msdn.microsoft.com/en-us/library/dn275886(v=nav.90).aspx

I then get the following error:

"Sales VAT Account must have a value in Tax Posting Setup: Tax Bus. Posting Group=, Tax Prod. Posting Group=. It cannot be zero or empty."

I recall our partner recommending and removing all tax posting setup on implementation earlier last year, i.e. the Tax Posting Setup is only one line:

Tax Bus. Posting Group is blank

Tax Prod. Posting Group is blank

Tax % is 0

Tax Calculation Type is Sales Tax

We don't use or have any tax functionality set up.

According to other posts it is recommended to leave tax bus posting group, tax prod posting group blank.

I've tried adding a dummy account to Sales VAT Account in tax posting setup but I get another error

"Sales VAT Account must be entered on the tax jurisdiction line when Tax Calculation Type is Sales Tax."

Tax jurisdiction is not setup and I'm reluctant to proceed without knowing why this was not setup during implementation.

Two questions:

What must I do to allow me to Correct Posted Sales Invoices?

What is a reason a partner would advise not using NAV tax functionality? I see in another post (community.dynamics.com/.../187197) that recommends never leaving tax setup blank.

*This post is locked for comments

I have the same question (0)

All responses (7)

Answers (0)

Community Member on at

Like (0)

Report

I've tried adding a dummy account to Sales VAT Account in tax posting setup but I get another error

"Sales VAT Account must be entered on the tax jurisdiction line when Tax Calculation Type is Sales Tax."

Tax jurisdiction is not setup and I'm reluctant to proceed without knowing why this was not setup during implementation.

Was this reply helpful? Yes No
Suggested answer

Amol Salvi 18,698 on at

Like (0)

Report

How you are correcting posted invoices? Are you creating credit memo or is there any facility created for the same?

Was this reply helpful? Yes No
Community Member on at

Like (0)

Report

I would prefer to take advantage of the Correct funtion outlined in this MSDN post

msdn.microsoft.com/.../dn275886(v=nav.90).aspx

My alternate, not preferred, option is to post a sales credit memo

Was this reply helpful? Yes No
Suggested answer

Alexander Ermakov 28,096 on at

Like (0)

Report

Are you posting your original invoice with the calculation type as the Sales Tax? Can it be the case that the changes to the posting groups setup has been made AFTER you had posted initial sales invoice? Because normally system should copy the settings of the initial invoice to the corrective credit-memo, and if there has been no issues with the original sales invoice, there should be no issues with making a correction to that...

Was this reply helpful? Yes No
Community Member on at

Like (0)

Report

Yes, the original invoice calculation type is Sales Tax.

However, we have made no changes to the posting groups setup after posting the original sales invoice.

Was this reply helpful? Yes No
Suggested answer

Alexander Ermakov 28,096 on at

Like (0)

Report

Just for the troubleshooting purposes - can you setup the tax jurisdiction line with a dummy account? Would it let you proceed further?

Was this reply helpful? Yes No
Community Member on at

Like (0)

Report

I added a Tax Jurisdiction Line "DUMMY"

Tax Account (Sales) - 9021

Report-to-Jurisdiction DUMMY

Unreal. Tax Acc. (Sales) - 9021

no change in any of the errors

I still get

"Sales VAT Account must be entered on the tax jurisdiction line when Tax Calculation Type is Sales Tax."

when i add 9021 to the Sales VAT Account in Tax Posting Setup

Was this reply helpful? Yes No