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Customer experience | Sales, Customer Insights,...
Suggested answer

Missing Labels in Template Creation

Posted on by 135
Hello Dynamics Community,
We've recently encountered an issue that has us stumped. When creating templates, we've noticed that certain labels are no longer visible. Specifically, the /New/ label is missing, and we can't see options for /Market Type,/ /Optimized For,/ or /Visual Style./

Interestingly, these fields still appear in the template filters, so it seems they haven't been entirely removed from the template builder.


Has anyone else experienced this issue? Any insights or solutions would be greatly appreciated.
Thank you in advance for your help!
Best regards,
Arnaud
  • Leah Ju Profile Picture
    Leah Ju Microsoft Employee on at
    Missing Labels in Template Creation
    Hi Partner,
    Has the issue been resolved?
    Have there been any updates? Please feel free to ask me any questions you may have!
    If it has been resolved, can you mark the response as an answer?
  • Suggested answer
    Leah Ju Profile Picture
    Leah Ju Microsoft Employee on at
    Missing Labels in Template Creation
    Hi Partner,
    I have checked my marketing email template, these options indeed not shown, It should be the update that brings the change.
    My version:
    But they are not deleted from the 'marketing email template' table in Dataverse through my checking:
    If so, you can try to add these columns to the form manually, then you can edit them in the interface.
    --Select and open one main form, add these columns

    I hope you can verify my answer if it helps you! If you have any questions, please feel free to contact me.
    Regards,
    Leah

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