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Customer experience | Sales, Customer Insights,...
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Need help on currency field value is not displaying in email body but it is displaying the type Microsoft.Xrm.Sdk.Money

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Posted on by 10

Need help on currency field value is not displaying in email body but it is displaying the type Microsoft.Xrm.Sdk.Money

we are using below code to display

{{contact.cwf_mostrecentmaxapprovalamount}} 
I have the same question (0)
  • cloflyMao Profile Picture
    25,210 on at

    Hi Naresh,

    I tested and didn't encounter your issue, could you share you configuration and steps?

    Below is my configuration:

    Environment: Wave 2 release enable 

    Version: 1710 (9.1.0.9627) 

    Currency field:

    1. System OOB Credit Limit:

    pastedimage1572941308170v2.png

    2. Custom Asset:

    pastedimage1572941276941v1.png

    Display in contact form:

    pastedimage1572941352259v3.png

    Marketing email(dynamic expressions are embedded in Text element):

    pastedimage1572941385458v4.png

    Result(Opened in Gmail online):

    pastedimage1572941435434v5.png

    Other:

    Have you tried open the email with different clients such Gmail online, Outlook online and Outlook client?

    Were you adding the field from modern form editor in PowerApps?

    Regards,

    Clofly

  • naresh@neudesicuc1.onmicrosoft.com Profile Picture
    10 on at

    HI Clofly,

    I am also used OOB filed credit limit {{contact.creditlimit}}

    Below is my configuration:

    Environment: 2019 release wave 2 enabled

    Server version: 9.1.0000.9627

    Client version: 1.3.2399-191022-214406

    using gmail client to view the mail

    1-_2800_2_2900_.png

    2-_2800_2_2900_.png

  • cloflyMao Profile Picture
    25,210 on at

    Hi Partner,

    1. Could other field display normally in marketing email? Such as whole number or decimal number?

    2. In admin center, open your marketing application to check whether there was any available update, if so, try to update to test.

    If 1, 2 not work,

    3. I thought there might be errors in your environment, you could request a support ticket to let them investigate it.

    https://admin.dynamics.com/?referer=mbssupport

    Regards,

    Clofly

  • cloflyMao Profile Picture
    25,210 on at

    Hi naresh,

    Have you issue been solved by support ticket?

    It would be appreciated if you could share solution and it'll help others who have same issue. :)

    Regards,

    Clofly

  • Suggested answer
    ShaileshJain Profile Picture
    Microsoft Employee on at

    Clofly - clarifying the issue Naresh is pointing. in your email snapshot the values are rendering as mere numbers e.g. 15000. ideally they should render as $15,000

    unfortunately, rendering monetary value is currently not supported, we will be filing this on our backlog.

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