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Check Printing Batch Problems

Having multiple issues with selecting checks and printing them in one certain company (the other companies appear to work fine)

Problem 1 - When we go to Select Payable Checks and enter the Batch ID and then try to Build the Batch, no records are selected. We had to go to the Edit Check batch and print from there. I saw the article regarding having EFT vendors in the batch and therefore it was not pulling them but this is not the case here. All were check vendors. Funny thing is this has only recently started happening when we set up a new checkbook ID in this company.

Problem 2 - We selected One Check per Invoice before printing the checks but because we had to go to the Edit Check Batch screen, it printed one check per Vendor. However, for the Vendor which we wanted two checks for, it still did not list each invoice on the check remittance, it printed a second "check" but the check was basically blank and it had the second invoice listed on that remittance.

We are on GP2015.

Any ideas?

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