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Customer experience | Sales, Customer Insights,...
Suggested Answer

Show/Hide BPF stage based on field value

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Posted on by 687

Hi community,

I'm working on a BPF in which there are 3 stages - stage1, stage2 and stage3.

I want to show/hide stage3 of BPF based on field value in stage2. We can add condition between stage2 and stage3, but to satisfy the other side of the condition there needs to one more stage(stage4). But I don't have a go ahead to add stage4. Request to please suggest a solution to achieve this. Refer below screenshot for more details.

2020_2D00_02_2D00_26_5F00_18_2D00_47_2D00_18.png

Any help is much appreciated.

Regards,

Hardik Chauhan

I have the same question (0)
  • Suggested answer
    Paul_Owen Profile Picture
    2,027 on at

    You need to create a branch so it follows a path without the stage required and comes back when needed, this should help https://docs.microsoft.com/en-us/dynamics365/customerengagement/on-premises/customize/enhance-business-process-flows-branching

    Regards

    Paul

  • chauhanhardik Profile Picture
    687 on at

    If I add a branch then It'll be mandatory to add stage, which I don't want to.

    Regards,

    Hardik Chauhan

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