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Microsoft Dynamics AX (Archived)

Excel Freezing when interacting with Microsoft Dynamics AX Cubes

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Hello,

 

I am running into a problem where Excel 2010 is freezing when I try to work with data coming from a Microsoft Dynamics AX 2012 R3 pre-built cube.

 

What is happening is that when I go to add a second dimension to my pivot table, excel locks up and becomes completely un responsive for at least 2 hours.  If I add the dimension to the table before the measure though, everything is fine.

 

For Example, I am trying to build a sales report with the product name and customer name as dimensions, and Sales as the measure. If I add the product name to my pivot table as a column and then sales as a measure, Excel will freeze when I try to add the customer dimension. However, if I add both dimensions to the pivot table first and then the measure, Excel seems to work fine.

 

I am a bit stuck on where to go next to troubleshoot, so any help would be greatly appreciated.

Thank you, 

Phil

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