Posting Physical Inventory Journal - error message saying quantity is negative and open is true

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We are trying to post a physical inventory journal but we are getting an error message about an item.

The error message is "Item No. BECW2421, Quantity is -3 and Open is True, System does not allow, Copy message and contact administrator"

What could be causing this error message.

We have posted the warehouse physical inventory journal already.

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Suresh Kulla 50,269 Super User 2026 Season 1 on at

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The error message does not look like a standard error message, do you have any customization ?

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As far as I know, we do not have any customization with regards to the warehouse. I know we did have customization with regards to reservation and how the pick ticket will be created but it should not have any impact on this.

Maybe I might be wrong.

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Mohana Yadav 61,204 Super User 2026 Season 1 on at

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I agree with Suresh. It doesn't look like standard error.

Please contact the partner.

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The error message is a custom code to let us know what is the issue better. We found out that that in the Ledger entries - under a transfer receipt the entries is open .

We know that we have posted the transfer receipts but not sure why it is still open in the ledger entries - how can we fix this issue

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Suresh Kulla 50,269 Super User 2026 Season 1 on at

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I am not sure the exact reason but here are few my guesses

1. There may be a bug in the code if you have some custom code.

2. During posting the transfer receipt it might have thrown an error before updating ledger entries .

I believe the ledger entry which is causing issue might be of Transit Location Code, so verify if all the ledger entries sum-up to zero for that document no. if so then you just need to create a new process report to uncheck open flag or you might end up doing positive or negative adjustment for that item.

When you create such kind of report to update ledger entries please use it with caution.

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