Field Service forum

Field Service - Times not Matching

(0) Share

Report

Posted on by ashishshahs

110

Greetings All,

I have created a work order online for 6/5/2018 at 8:30 AM. It shows up at that exact time on the web version.

It does show up in my mobile app, but the times do not match. For some reason it shows up at 7:30 AM.

I have verified that the timezones have been set up equally both on the web and the mobile device. Wondering if there is a special setting that I need to change?

I would appreciate any insights.

-Ashish

Categories:

Field Service

Work Order

Web and mobile experience

I have the same question (0)

All responses (3)

Answers (1)

ashishshahs 110 on at

Like (0)

Report

Adding Images again

Was this reply helpful? Yes No
Verified answer

Thomas David Dayman 11,323 on at

Like (0)

Report

Make sure your user account is set to the correct time zone and your schedule board is set up correctly. As well as setting up the Resource User settings and Work Hours are in the correct time zone.

Other than that i'm not sure what else needs doing

Was this reply helpful? Yes No
ashishshahs 110 on at

Like (0)

Report

Hello Thomas,

Thanks. I tried this earlier and it worked.

-Ashish

Was this reply helpful? Yes No

Join the conversation

Community site session details

Field Service - Times not Matching

Helpful resources

Quick Links

November Spotlight Star - Khushbu Rajvi

Forum Structure Changes Coming on 11/8!

Dynamics 365 Community Platform update – Oct 28

Leaderboard > Field Service

Featured topics

Product updates

Community site session details

Field Service - Times not Matching

Helpful resources

Quick Links

November Spotlight Star - Khushbu Rajvi

Forum Structure Changes Coming on 11/8!

Dynamics 365 Community Platform update – Oct 28

Subscribe to this forum!

Select categories

Leaderboard > Field Service

Featured topics

Product updates