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Hello Team,
I haven't been able to find an answer looking at the documentation on MSD. How is email sent by Customer Voice? We have concerns about bulk survey mail being sent from EXO.
Hi Ian,
I just saw this documentation about Customer Voice Data Flow today in Microsoft Docs, which refers to Dynamics 365 Marketing Email Service for sending out survey invitations.
In addition, the note below the graphic also mentions, that "You don't need an explicit subscription to Dynamics 365 Marketing to send emails."
Data flow | Microsoft DocsIn addition, in this docs post you find the description how to add your own domain address to Customer Voice and also in this description I did not find any comment regarding Exchange.Customize the sender's email address to send survey invitations | Microsoft Docs
Maybe this is the answer to your question?
Best regards,
Joergen
Thank you! I completely missed that Data flow doc. I think that answers my question.
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