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Issue with importing user group - Microsoft Entra ID Security Group

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Posted on by 2,901
Hi,
I have enabled /Microsoft Entra ID security group/ feature in D365 finance. When I tried to import the user group from AAD, getting the below error message 
/The service you are trying to reach is currently unavailable. Please contact your System Administrator for further assistance/
 
Any help will be highly appreciated.
 
Regards
  • Verified answer
    MuthukumaranAX Profile Picture
    MuthukumaranAX 2,901 on at
    Issue with importing user group - Microsoft Entra ID Security Group
    Had this issue with Dev instance but when I tried in Sandbox instance it worked.
  • Suggested answer
    Kevin Xia Profile Picture
    Kevin Xia Microsoft Employee on at
    Issue with importing user group - Microsoft Entra ID Security Group
    Hi,
    You can refer to this old thread, there are users who have encountered similar problems to you before and have proposed solutions: Solved: Error importing users: The service you are trying to reach is currently unavailable (dynamics.com). You can try to restart server. They had resolved with help of Microsoft support.  This is a timeout issue, increasing WaitTime in the web config file will resolve the subjected issue.
    Best regards,
    Kevin

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