Skip to main content

Notifications

Customer experience | Sales, Customer Insights,...
Suggested answer

Send Survey Action fails in Power Automate

Posted on by 30

I am trying to send a customer voice survey using send survey action and it kept failing with the below error.

"ErrorMessage":"System.Exception: Form name is null\r\n   at Microsoft.Forms.Pro.ApiFacade.RequestHandlers.SendEmailsForFlowRequestHandler.<ParseRequestData>d__12.MoveNext()\r\n--- End of stack trace from previous location where exception was thrown ---\r\n   at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()\r\n   at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)\r\n   at Microsoft.Forms.Pro.ApiFacade.RequestHandlers.SendEmailsForFlowRequestHandler.<DoValidate>d__11.MoveNext()"}

pastedimage1619498521891v1.png

  • Suggested answer
    Sanjay Kasat Profile Picture
    Sanjay Kasat on at
    RE: Send Survey Action fails in Power Automate

    Please reach out to customervoice@microsoft.com with details. We should be able to resolve the issue.

  • SPART_ Profile Picture
    SPART_ 25 on at
    RE: Send Survey Action fails in Power Automate

    Same Issue

  • Suggested answer
    Sanjay Kasat Profile Picture
    Sanjay Kasat on at
    RE: Send Survey Action fails in Power Automate

    Sorry to see you are having trouble with the Power Automate action. Can you please send a mail to customervoice@microsoft.com with details like survey URL? We will like to find the root cause of this issue and unblock you.

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

December Spotlight Star - Muhammad Affan

Congratulations to a top community star!

Top 10 leaders for November!

Congratulations to our November super stars!

Community AMA December 12th

Join us as we continue to demystify the Dynamics 365 Contact Center

Leaderboard

#1
André Arnaud de Calavon Profile Picture

André Arnaud de Cal... 291,240 Super User 2024 Season 2

#2
Martin Dráb Profile Picture

Martin Dráb 230,149 Most Valuable Professional

#3
nmaenpaa Profile Picture

nmaenpaa 101,156

Leaderboard

Featured topics

Product updates

Dynamics 365 release plans