Hello,
I am using Remote Assist mobile on my iphone 8 plus.
And i also have teams app on my phone. I have some issue with Remote Assist Mobile as follws.
Q1) When i have a teams call from other teams app, iIs it possible to give priority to Remote Assist mobile on my iphone with both teams and Remote Assist mobile installed?
When another user tries to call my Remote Assist mobile from from her PC by teams app, the Teams app on my iphone catch it and the Remote Assist mobile app does not respond.
This means that if I have both Teams and Remote Assist mobile onmy iphone, my teams will be called preferentially.
Is it possible to give priority to Remote Assist mobile on my iphone with both teams and Remote Assist mobile installed, and how to do this?
when I start Remote Assist mobile on my iphone advance, the Teams call from other users will be caught by my Remote Assist mobile. But usually, Remote Assist mobile is not always active in my phone.
Q2) How to Catch teams call from other users on my remote assist mobile?
I cannnot catch the teams call from other users with my Remote Assist Mobile when it is NOT active.
I would very much appriciate your help!!
Best,
Miki