Share
Report
470Hi everyone,
I'm trying to find a solution for the following problem.
Example : A customer agreed to buy 10,000 units of one given item, but wants the items to be shipped 1,000 units at a time (10 different shipments ; let's say once a month for 10 consecutive months).
Right now, the Inside Sales representative has to enter 10 separate lines in the Sales Order, with the 10 different Shipment Dates. This shouldn't be so bad, but the same customer is kind of difficult to handle, because it might decide it needs 200 units ASAP on one given month. The Inside Sales rep must then copy/paste the line, and change the quantity in the original and the new line. This action can automatically generate unwanted changes in the lines' data, line discounts for example. Needless to say this can become quite cumbersome.
This brings me to one recurrent complaint I get from this user (and the Sales department as a whole) about the lack of proper Shipping Schedule in NAV (by Sales Order line). The case described above can occur with several other customers as well. I'm pretty sure this kind of issue has been experienced with other NAV users before.
So, does anybody have something to suggest to improve this aspect of Sales Order management?
Thanks a lot!
*This post is locked for comments
All responses (
Answers (
