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Dynamics 365 Community / Forums / Customer experience | Sales, Customer Insights,... / Save the entity form v...
Customer experience | Sales, Customer Insights,...
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Save the entity form very slow

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Posted on by Shakti Singh Rajput 958

Hi All,

I saw something weird yesterday and still seeing that when I hit the save button manually it takes 10-20 seconds to save the form.

Is there any issue from the server-side of my organization or it happens for all?

And also, I am using a custom code to make the case record resolved and on OnSave event I am creating/Updating an entity record automatically. If the number of records is large then,

Is it affect the system like performance-wise?  

I have the same question (0)
  • T.I.A Profile Picture
    T.I.A 1,760 on at

    Hi Shakti. Do you have code running synchronously on save? if you do this could potentially be a reason why your save is taking so long.

  • gdas Profile Picture
    gdas 50,091 Moderator on at

    Hi Shakti ,

    Are you facing this issue for all entity or specific entity ?

    If this specific entity then you can try to deactivate plugin steps  or workflow if you have any for the entity  and check. 

    In addition you can also ask different user or login with different user or browser . 

    Finally you can reach to MS support if above does not help you. 

  • Arun Vinoth Profile Picture
    Arun Vinoth 11,615 Moderator on at

    Convert/move the custom code execution into Asynchronous plugin, that way user need not to wait (or experience performance delays) till server side execution gets completed.

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