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Dynamics 365 Community / Forums / Microsoft Dynamics AX (Archived) / Alert rule not working...
Microsoft Dynamics AX (Archived)

Alert rule not working on LogisticsPostalAddress Form controls

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Posted on by kvnkk 800

Hi,

we have created "change base" and "due date" alerts on custom and standard fields on LogisticsPostalAddress , But we are not receiving any alerts.

Did any one faced this issue? 

Reference screen shot :- 

3107.alert.jpg

Note :- We have multiple alerts in different places those are working fine.

Regards,

KVNKK

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I have the same question (0)
  • Community Member Profile Picture
    Community Member on at

    Hi,

    Can you please check below link. I hope it will do a help.

    community.dynamics.com/.../836771

    Regards

  • kvnkk Profile Picture
    kvnkk 800 on at

    Hi ,

    I am able to get alerts which was created on form fields like HCMworker,PO,SO etc..  Only thing is am not receiving alerts which are created on fields of address form as shown initial request.

  • Munib Profile Picture
    Munib 2,500 on at

    Hi

    Note that the table is a date effective table. When you edit something, it will expire the record and create a new one.

    When you create your alert, make sure it considers "Created" record. Not "Changed" records.

  • kvnkk Profile Picture
    kvnkk 800 on at

    Hi,

    I found the issue and it is issue with my criteria. I have changed the criteria and not is working fine.

    Thanks for support.

    Regards,

    KVNKK

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