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Suggested answer

Unable add a price list item to a product

Posted on by 155

Hi guys!

I have a problem adding a price list item to a product.

When I am creating a product, I add a price list and all the required information. I try to add a price list item but the add button is not there, I only get these options (image)

Any idea why this happened? By the way I've system administrator role.

I really appreciate your help

2021_2D00_07_2D00_21_5F00_08_2D00_57_2D00_37.png

Regards

  • Suggested answer
    Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: Unable add a price list item to a product

    Hi,

    Please check the following point:

        1. The product has been retired or not. If your product has been retired, the product would be read-only and you can’t add Price List Item any more. Please active the product.

             Retired.png

        2.  Use Robbin Workbench to check whether the button is hidden or not. If it’s hidden, Un-Hide it.

             Robbin.png

     

  • Powerangli Profile Picture
    Powerangli 10 on at
    RE: Unable add a price list item to a product

    I think you should add product below Price List table

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