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Dynamics 365 Community / Forums / Service | Customer Service, Contact Center, Fie... / Managing templates in ...
Service | Customer Service, Contact Center, Fie...
Answered

Managing templates in Dynamics 365

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Posted on by Community Member

Dear all,

with the newest Release there were some changes How to manage Templates for Knowledge management. 

Does anyone know where I can look up all created templates?

Thanks in advance

  • Verified answer
    D365 Goddess Profile Picture
    D365 Goddess 2,481 Most Valuable Professional on at

    The easiest way to do this is to go to advanced find and search for the Knowledge Article Templates entity.

    Please mark this answer as verified if this was helpful.

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