Hi Experts,
I am having confusion about RSO licensing. MSDN states
/The price of Resource Scheduling Optimization is based on the number of resources whose schedules are optimized./
/Resource Scheduling Optimization is licensed per resource. The add-in license allows for unlimited use of schedule optimization, whether on a regular cadence or ad-hoc./
My Org has purchased a Single RSO license for testing. But in field service I am able to optimize more than 1 resource, which I'm finding hard to understand.
Can someone please explain how the RSO is licensed per resource or am I missing something in Microsoft documentation?