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Microsoft Dynamics NAV (Archived)

Tax Liable cant be changed

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Posted on by 55

Hi all,

I have a customer that has address of Mumbai, Maharashtra state in India, and I want to ship the material to the same customer but to a different location, of Gujarat state to be precise. So, I added a Ship-to-Address to that card named GUJARAT where I entered the address/information for Gujarat location.

Now when I create a Sales Order for that customer and I select the Ship-to-Address as GUJARAT code, it doesn't calculate Tax. After some research I found that there is a field of Tax Liable in Sales Line table, which is automatically updated when I select the Ship-to-Address code. I tried to manually change that field (Tax Liable) to TRUE. But the problem is that it updates the value to False automatically. Please help regarding this. Is this a bug?

I know another solution is to create 2 customers and then change the Bill-to-Customer to the Mumbai customer but why would I need to create 2 customers when all the difference is just the locations. That customer has 5 location all over India. So, is it that I have to create 5 different customers just because the system doesn't calculate the Tax.??

Please reply experts. I have wasted a whole day thinking about it. Thank you in advance.

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  • Verified answer
    Yash Shah NAV Profile Picture
    55 on at

    Well, I finally got what the problem was. I didnt notice that there was a field of 'Tax Liable' field in the Ship To Address table. it was set to False. I m relatively new to the system, so I guess these things are bound to happen :)

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