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Dynamics 365 Community / Forums / Sales forum / Missing icon of Hierar...
Sales forum

Missing icon of Hierarchy view Accounts in Unified Interface

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Posted on by 62

Interface Icon missing in (new) unified interface (account names removed due GDPR regulations)

 

Old interface:

35618.1.png

 

New interface:

3872.2.png

 

Where is the icon? On the account (open the parent recor) there is the button to show hierarchy (see screenshot). Functionallity is existing, only the icon is missing in the active account view.

 

6114.3.png

2043.4.png

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  • Verified answer
    Alex Fun Wei Jie Profile Picture
    33,626 on at
    RE: Missing icon of Hierarchy view Accounts in Unified Interface

    Hi,

    it is the same thing, you have to select the parent account or child account in view, then then button is available in ribbon there.

    8371.13.PNG

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