How to automate Dataverse record and Teams channel integration?

(0) Share

Report

Posted on by Piotrek Gaszewski

Hello experts,

We're considering the following scenario on my project:

When case record is created in the system - the Teams channel should be automatically created and it should be related to the created record (the same operation which is available after clicking "Collaborate" button in Dynamics 365 app unified interface or by adding Dynamics 365 App tab and selecting record in Teams).

Unfortunately we've stuck with automation of creating relation between Dynamics 365 record and Teams channel. Is there any possibility to do this other than from the UI?

We were not able to find any request/action in Web API / SDK or Power Automate task to do this.

Some ideas?

Any help will be appreciated!

Best regards,

Piotr