I'm having some issues with the purchase order approval workflow.
Our customer previously had the workflow in place but the initial event was "Approval of a Purchase Document is Requested". As the customer wanted this to be automated I have changed the event to "A purchase document is released".
All users are set up in a workflow user group and are correctly assigned an approver. If a PO above the users Purchase Amount Approval limit is released, the workflow triggers and sends a request to the approver. If however, the user tries to release a PO and the total is lower than their approval limit, the system thinks about it for ages and then returns this error:
I've tested this in our own system and also in the customer's system with different users and the issue still persists so I'm not sure if I'm missing anything. Can anybody advise?
