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Error when modifying in GL COA structure

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In Dynamics AX 2012 R3 CU9 , When trying to modify on GL COA structure as below screen, i face this error message when try to activate the role, with don't applying any modifications.

Then when try to add a new GL COA Role and activate it , it activated, but has no effect on GL journals when using specified GL account which in role.

May help please?

Role_5F00_COA.png

  • Verified answer
    MhaU Profile Picture
    MhaU on at
    RE: Error when modifying in GL COA structure

    Dear Mr. Mostafa Tarabay

    Please check on this KB below:

    https://fix.lcs.dynamics.com/Issue/Details?kb=4025995&bugId=3839719&dbType=0&qc=8dbb85478465b4bbcc96fc02d0dcea45b8f1c25157baa10989846db7c599f201

    pastedimage1594049434380v1.png

    Fix build is 6.3.6000.2007

    Let us know if you still encounter issues with same error message after installing the KB.

  • Suggested answer
    RE: Error when modifying in GL COA structure

    Hi Mostafa,

    This is standard application error. Is there any customization's in the system?  In AX 2012 This error was popping up usually on PO screen. 

    I suggest you to force logout all the users from the system and make sure no one is creating or posting any PO/SO/JV/Invoices and try to activate the account structure again.

  • Suggested answer
    Ludwig Reinhard Profile Picture
    Ludwig Reinhard Microsoft Employee on at
    RE: Error when modifying in GL COA structure

    Hello Mostafa,

    Can you please check LCS for available hotfixes? As far as I remember there were a couple of bugs in older AX2012  versions such as the one that you run.

    Best regards,

    Ludwig

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