web
You’re offline. This is a read only version of the page.
close
Skip to main content

Announcements

No record found.

News and Announcements icon
Community site session details

Community site session details

Session Id :
Supply chain | Supply Chain Management, Commerce
Answered

How to delete an already used Retail Discount

(4) ShareShare
ReportReport
Posted on by 13
If new retail discounts are frequently created and used in a company, but are limited in time, it makes sense to delete them again after use so that the list of discounts remains clear.

Unfortunately, I cannot find a way to delete a discount once it has been used in a transaction. The error message then appears:
 

So it seems to be possible to change a discount completely and continue using it (which then makes the link to a transaction obsolete), but not possible to delete it.
Or does anyone know a way to delete it and am I missing something?
I have the same question (0)
  • Verified answer
    Shafeeque P. Profile Picture
    6,533 Moderator on at
    That is a valid point. Delete function checks if the promotion is linked to any transactions. If you want to delete the discount for housekeeping and keeping the DB small. You can set the retention period for discounts in retail parameters. 
     

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

Introducing the 2026 Season 1 community Super Users

Congratulations to our 2026 Super Stars!

Congratulations to our 2025 Community Spotlights

Thanks to all of our 2025 Community Spotlight stars!

Leaderboard > Supply chain | Supply Chain Management, Commerce

#1
Mallesh Deshapaga Profile Picture

Mallesh Deshapaga 254

#2
Laurens vd Tang Profile Picture

Laurens vd Tang 188 Super User 2026 Season 1

#3
André Arnaud de Calavon Profile Picture

André Arnaud de Cal... 131 Super User 2026 Season 1

Last 30 days Overall leaderboard

Product updates

Dynamics 365 release plans