Your program license does not permit more users to work simultaneously....

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We are curently licensed (which has been verified by our vendor) for 3 concurrent users, this has been working for almost 12 months since we completed the upgrade from Dynamics NAV 2009.

Our version is 7.0.36605.0

At present, we can only have 2 users logged in at once. When a third user tries to log in we receive the error:

"Your program license does not permit more users to work simultaneously. Wait until another user has stopped user the program. Contact your system administrator if you want to allow more simultaneous users on your system."

We have tried resetting services and also checking the Admin/IT Administration/General/Sessions, none of this has made a change.

Does anyone have any ideas, we have tried everything. I currently have our server guys looking into any environmental changes that could have happened...

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Community Member on at

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Are you using web client or web services?

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mmv 11,471 on at

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hi,

Please check through this:

support.microsoft.com/.../2628794

Best Regards,

MMV

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Community Member on at

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no we are only using Financial Management for general ledger functionality

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Community Member on at

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We have worked through this and had no luck

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Rajasekhar@MS 5,569 on at

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Hi

Whenever you receive this error ,

1.Check the Sessions & observe how many users have been logged, & delete the session which is ideal for long time

2. Check whether web service is running

Regards

Rajasekhar.Y

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Community Member on at

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Hi, How can I check if a web service is running? (my knowledge is limited to Finance Management module only)

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Rajasekhar@MS 5,569 on at

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Hi

Run the Sessions Page, if any webservice is running then you can find an entry in the sessions Page with the client type "Web service"

Regards

Rajasekhar.Y

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Community Member on at

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First of all check the active session with help of active session object in development environment. It will clear how many users are logged in.

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4BzSoftware 6,073 on at

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Hi Stephen,

You can access Development Environment and run Session List page (9506) to check active sessions.

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Community Member on at

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It's pending or resolved. Please let me know.

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