web
You’re offline. This is a read only version of the page.
close
Skip to main content

Announcements

No record found.

News and Announcements icon
Community site session details

Community site session details

Session Id :
Dynamics 365 Community / Forums / Finance | Project Operations, Human Resources, ... / Posted credit not show...
Finance | Project Operations, Human Resources, ...
Answered

Posted credit not showing on general ledger trial balance

(0) ShareShare
ReportReport
Posted on by GTCC SYSAdmin 5
  1. Credit Entry to account is not present on the General Ledger Trial Balance.
  2. Credit Memo (CM) not listed on Receivables Transaction History for client.
  3. Can view that CM has been applied to Sale (SLS) by entering SLS and clicking Apply in the Receivables Transaction Inquiry Zoom This brings up the Applied From Credits window, showing CM 237 applied fully.
  4. Can only view CM 237 details of the credit by opening the Receivables Transaction Inquiry Zoom window through the SLS’s Applied From Credits window, which will trigger an error message before displaying the Receivables Transaction Inquiry Zoom. The error message states, “This document does not exist for this customer or type.”
Categories:
Microsoft Dynamics GP
I have the same question (0)
  • Verified answer
    Josh Page Profile Picture
    Josh Page Microsoft Employee on at

    It sounds like there was an interruption when processing the credit memo. These types of issues usually require data review and I encourage you to open a case with GP support.

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

Introducing the 2026 Season 1 community Super Users

Congratulations to our 2026 Super Stars!

Meet the Microsoft Dynamics 365 Contact Center Champions

We are thrilled to have these Champions in our Community!

Congratulations to the April Top 10 Community Leaders

These are the community rock stars!

Leaderboard > Finance | Project Operations, Human Resources, AX, GP, SL

#1
Giorgio Bonacorsi Profile Picture

Giorgio Bonacorsi 692

#2
André Arnaud de Calavon Profile Picture

André Arnaud de Cal... 532 Super User 2026 Season 1

#3
CP04-islander Profile Picture

CP04-islander 478

Last 30 days Overall leaderboard

Featured topics

End-of-life Announcement for Microsoft Dynamics GP
License usage reporting (in-app and PPAC) with Entra dynamic groups

Product updates

Dynamics 365 release plans