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Dynamics 365 Community / Forums / Service | Customer Service, Contact Center, Fie... / Refresh Copilot Knowle...
Service | Customer Service, Contact Center, Fie...
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Refresh Copilot Knowlege Source

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Posted on by TarrasQ 43
How do you refresh the Dynamics Customer Service Copilot Knowlege Sources. Currently saying it was last updated in September 2023. We hvae updated / rewritten a  large amount of knowledge base articles since then.
 
 
It also says 478 articles at the top bar,
 
And 535 articles in use under sources.
 
  • Suggested answer
    Expiscornovus Profile Picture
    Expiscornovus 55 on at
    Refresh Copilot Knowlege Source
    Have you double checked the Insights tab of your integrated search provider, that might give you same clue?
     
    It might contain crawl failures which you can inspect.
     

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