user not authorized to log in to ERP on-premises environment after first successful UAT deployment

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Posted on by Ramy Yassine

Hi All,

after first successful UAT deployment the admin user is getting user not authorized to log in to ERP, i have redeployed the whole environment and same issue persists.

i have ran the reset users command on the database and admin was changed to network service, i have manully copied the SID, the alias, an the domain as ADFS link, and same issue , i have checked the ADFS settings as per the trouble shooting guide and all was set correctly. what would be the issue ?

usually if i have restored any database from another domain,to D365 on-premises i only change the sid,network alias, network domain and then i will be able to log in, but this time it is stuck, even the user has same suffix on AD as the ADFS domain.

Thank you,

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WillWU 22,361 on at

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Hi Ramy Yassine,

You could check the Event view on the AD FS machine for more details.

Please verify that the Provisioning_AdminPrincipalName and Provisioning_AdminIdentityProvider values are valid

And also please have a look at this trouble shooting document:docs.microsoft.com/.../troubleshoot-on-prem

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