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Customer experience | Sales, Customer Insights,...
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Topic Field displaying "---" using Mobile Experience (MacOS - iOS)

Posted on by 5

Hi,

When I open an Opportunity report using the mobile experience, the Topic Field always shows 3 dashes "---" instead of the related text.

I have that issue using my Mac (MacOs: Safari, Firefox, or even the Edge browser or in Windows 10 using a VM: Edge browser) or even using the Dynamics CRM iOS Application.

The Topic field in the Opportunity entity is the only field that is causing an issue. All other fields are working fine. 

Also, I do not have that issue when using the DCRM classic experience (which is quite dreadful to use)

Is there any known fix for this?

Appreciated

LJ 

  • L.J. Profile Picture
    L.J. 5 on at
    RE: Topic Field displaying "---" using Mobile Experience (MacOS - iOS)

    done just that.

    Surprised no one else is having the same issue.

    cheers

  • a33ik Profile Picture
    a33ik 84,323 Most Valuable Professional on at
    RE: Topic Field displaying "---" using Mobile Experience (MacOS - iOS)

    Hello,

    I would recommend to get in touch with Microsoft and ask for support. This is their control so only they can fix it.

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