Remove item from sla_slaenabledentities optionset

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Posted on by Eli Magen

I'm using dynamics 365 v8.2 on-prem.

The "Task" entity is not sla enabled - inspite that sla_slaenabledentities optionset contains "Task" item. I can't manually check "sla enabled" checkbox in Task - I get the following error:

"The picklist or status value 4212 is invalid for optionSet a483e6d4-85ef-457a-9bf4-5dfff8381e88 because another picklist or status option for this optionSet already exists with that value"

4212 is the task object type code and a483e6d4-85ef-457a-9bf4-5dfff8381e88 is the id for sla_slaenabledentities optionset.

As a result, I can't import solutions that contains sla enabled Task to prod or manually mark the sla enabled checkbox in Task.

Any ideas?

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